Accessibility Statement
At Harman Wines, we’re committed to creating an inclusive and welcoming experience for all guests. Whether you’re visiting for a tasting, lunch, dinner, or an event, we aim to ensure our cellar door and facilities are accessible, comfortable, and safe for everyone.
Accessible Parking & Entry
Designated accessible parking is available near the cellar door entrance.
The main entrance is flat and step-free, allowing easy access for guests using wheelchairs, walkers, or prams.
Doors are wide enough to accommodate mobility aids.
Toilet Facilities
We offer a fully accessible toilet with handrails and wheelchair-friendly space.
All restrooms are clearly signed and located close to the main dining and tasting areas.
Dining & Tasting Areas
Indoor and outdoor dining areas are accessible via smooth, level surfaces.
Tables are spaced to allow wheelchair access and movement.
Staff are available to assist with seating arrangements as needed.
Assistance Animals
Certified assistance and service animals are welcome throughout the property, including indoor areas.
Water bowls can be provided upon request.
Staff Support
Our team is trained to assist guests with disabilities in a respectful and supportive manner.
Please don’t hesitate to speak with any staff member during your visit if you need assistance.
If you have specific requirements or would like to discuss accessibility ahead of your visit, we encourage you to contact us directly.
Emergency Procedures
In the event of an emergency, our team is trained in assisting guests with mobility, sensory, or cognitive needs.
Accessible evacuation routes and refuge areas are clearly marked.
Carers and service animals will not be separated from guests during evacuation.
Planning Your Visit?
If you have any accessibility questions or would like to let us know about specific needs before arriving, please contact us at:
info@harmanwines.com.au 03 5611 3857
We look forward to welcoming you to Harman Wines.
